To help you get the most out of our site, we have provided the following technical information.

 

Which browser should be used?

This site is designed to support the browsers listed below. Other browsers may work, but have not been fully tested for compatibility. For best performance, we recommend using one of the following web browsers:

Windows: Internet Explorer 6+ Netscape 7.1+ Firefox 1.0+ Opera 8

Macintosh: Safari 2+ Firefox 1.0+

 

Which screen resolution is best?

This site is best viewed at 1024x768 screen resolution with a minimum 16 bit screen color depth colors.

 

How do I tour the site?

By clicking on the left-hand side menu buttons you will be able to visit the individual sections of the site. There are also many links throughout the site. To follow a link click on the highlighted text.

• Our site map

 

How do I open PDF documents?

Adobe Acrobat Reader is required to view selected forms and documents on the site in the PDF format. If you do not have Adobe Acrobat Reader, you may download it by clicking the link below.

Download Adobe Acrobat Reader

 

What is our privacy policy?

Novartis Pharmaceuticals Canada Inc. will not process your personal data without your consent. When processing your personal data, we pledge to fully comply with internationally recognized standards of privacy protection.

• Read our full privacy policy

 

What is our legal and copyright position?

You may download, display or print information from this site solely for non-commercial personal use.

• Read our full legal statement

 

Who do I notify if there are problems with the site?

If you experience a problem owith the site please e-mail comprehensive details to our webmaster and we will do our best to solve the problem.

• Contact webmaster